We are very conscious of the online security concerns of our customers and we’ve found that being a bricks and mortar business of long-standing, as well as being an Internet retailer, is one of the facts that engenders trust (and security) with people when dealing with Pet-Bliss.
It’s nothing to do with it being Halloween month, but we’ve heard a few horror stories lately from our customers about their previous experiences dealing with some other online pet stores.
One of our new customers told us she became involved in a lengthy online dispute while trying to obtain a refund from another website. Suffice to say, when our new customer found Pet-Bliss she thought we might be another scam site, but was happy and relieved to see we had an address, a shop, and a telephone.
Apart from having a physical address and phone number, there are several other things to look out for which can provide reassurance when ordering and buying online, but if you do find yourself saying the old phrase “if something seems too good to be true, it generally is” then double-check the credentials of the site closely. At least if you’re in the area you can drop by and visit us in person, and if not just call us on +353 (1) 2810064.